Services

Services


Warranty Certificate

 

To whom it may concern:

 

MIC Optoelectronic CO.,LTD who specializes in led street light, led flood light and other led lights, in order to make our clients be assurance about our quality, we give the below declaration:

 

Warranty Policy

MIC provides limited warranty under the hereby stated terms and conditions:

 

1. Customers who purchase directly from MIC 

2. The warranty applies if any of the following occurs:

    a. Failure of function with no extremely factors.

    b. Light flickering.

    c. Over 35% depreciation of light output compared with initial EXW lumens.

 

3. MIC LED liability under the limited warranty

    a. Within the warranty period, MIC provides free repairing service. If the certain item cannot be repaired, MIC will offer the new one for replacement at no extra 

        cost in case the model is suspended; MIC will replace the item with similar grade and pricing ones.

    b. Within the warranty period, MIC bears the shipping cost back and forth for replacing the defective goods, on condition that the defection rate equals to or 

        exceeds 5% of the ordered quantity for each shipment.

 

4. Exclusions-This warranty does not cover the following:

    a. Problems caused by improper operation of the buyer, including damages of light source and driver caused by unstable current flow.

    b. Goods dismantled or modified without approval from MIC LED .Goods replaced with parts that do not come from MIC .

    c. Operation temperature exceeds the range of -30 to 55 degree centigrade.

    d. Repair work done by unauthorized personnel without MIC ’s approval.

    e. Force Majeure.

 

5. Warranty period: According to invoice with client, the date from the EXW date.

 

6. Verification of defective goods: 

    Customers must provide clear pictures or video to prove that such defects existing.

 

7, MIC LED strip light 2 years warranty, and corresponding Meanwell driver 5 years warranty.

Hotline

+86075589313334

ruok686

Wechat